Our Reviews

Always get the best service at this dealership

Fast. oK

Staff was courteous, friendly and knowledgeable.

Always friendly at this dealership which is why pass another to go there.

Service department was very courteous and professional

It was great

Great service

There was 2 other customers in waiting area so I knew it would be a little more time. It wasn't too bad for me, but one of the others had been there an hour already to have 4 new tires put on and was still waiting when I left. My time there was about an hour. Not bad for me.

All was good, followed up on my concerns and issues. will continue to monitor my issues with the dealer.

things was good employee was very helpful.

Scheduling serice was easy, you kept to the schedule and everything was competently done with a smile

Great experience.the sales manager Carl Byrd was fantastic.

Great service as always!

Had a scheduled 10:30 appointment for oil change and tire rotation while you wait, didn't get out of there until 12:30 and the technician scraped up the side of my truck while moving it, the dealership informed me of what happened an has assured me they will fix it and provide me with a loaner vehicle while its in the body shop and I am awaiting to hear a time frame. I understand accidents happen just want to make sure they follow thru with their promises?

Very quick and efficient service, nice friendly staff

Had an oil change and tire rotation and got 500 yards away and might tire system warning came on. I had to go back the next morning and they didnt reset my tire sensors when rotating my tires. The manager of the shop got his tool out as he wasnt there the day prior and reset my sensors in ten minutes and fixed the problem. In my opinion you did 2 jobs and didnt even complete the tasks to do the jobs.

I have always had a great experience with y'all. This visit was no different. I was greeted upon entering, my visit was timely and completed to my satisfaction. Everyone from sales to finance to service is always so pleasant. The people there keep me coming back. Thank you Covington Virginia Magic City. You all make me feel like family.

Great experience, professional and personable.

I lost one of my key fobs. Ordered a new set and the dealer programmed it to work with my truck. I did not wait long and it works well.

Great

I took my Tahoe in for servicing by appointment and the employees were very accommodating and had my vehicle in and out very efficiently. Well done!

Friendly staff, excellent, professional service.

It was an excellent experience. Swift, professional and knowledgeable staff did a terrific job servicing my 2018 Tahoe. Very pleased with everything.